Reading Hospital

Investing in the Health and Well-Being of Our Community

At Reading Hospital, Advancing Health and Transforming Lives is our never-ending commitment to the patients and families we care for. As a non-profit institution, we ensure that all profits we generate are invested back into our people, our hospital, our technology and our Reading community. With $75 million reinvested in the past 12 months and an additional $70 million planned for the next 12 months, we’re dedicated to strengthening nearly every aspect of your care, including:

  • Quality of Care – We’ve implemented state-of-the-art technology, equipment and systems to enhance quality of care, patient safety and the patient experience with additional improvements planned in the next 12 months, including:
    • Advanced imaging upgrades including MRI and 3D ultrasound equipment
    • Infusion recliner chairs to optimize comfort for patients during their infusion treatments
    • Interventional Radiology Suite upgrades for precisely targeted therapy
    • Enhanced telemetry capabilities for optimized remote monitoring of patients
    • Latest Orthopedic Department surgical equipment
    • Electric stimulation robotic rehabilitation system to help activate muscles and nerves
    • Dynamic body-weight overhead rehabilitation support system to reduce the risk of falling
    • Enhanced hearing diagnostics equipment
    • State-of-the-art therapeutic apheresis, cell collection and processing platform
    • HD laparoscopic video system for minimally invasive procedures
    • ENT equipment that improves intraoperative functionality and precision
    • New video laryngoscope providing clear, real-time views of the airway
    • Electronic medical record system to improve patient safety and enhance coordination of your care among all Reading Hospital and Tower Health providers. This platform also gives you the ability to communicate electronically with your providers, schedule appointments, view test results and request prescription refills online
  • Access to Care – We’re ensuring you have access to the highest level of expertise in our region by recruiting 73 new physicians, surgeons and specialists, including:
    • Anesthesiologists
    • Bariatric Surgeon
    • Cardiologists
    • General Dermatologists
    • Emergency Medicine Physicians
    • Endocrinologists/Diabetes Specialists
    • Family Medicine Physicians
    • Hematologists/Oncologists
    • Hospitalists
    • Infectious Disease Specialists
    • Internal Medicine Physicians
    • Neurologists
    • OB/GYN
    • Pathologists
    • Pediatrician
    • Psychiatrists
    • Trauma Specialists
    • Vascular Surgeons
  • Patient Experience – Your comfort is important to us, and that’s why we’ve already implemented the changes below with other improvements planned in the next 12 months:
    • Renovations to the Emergency Department and laboratories
    • Upgrading elevators and lounge doors
    • Implementing new bed system responding to the evolving needs of patients and caregivers in our Intensive Care Unit
    • Installing new HVAC systems
  • Community Outreach – In addition, we’ve expanded our support of local civic groups and non-profits through the following sponsorships, donations and in-kind services:
    • Children’s Home of Reading
    • Caron Treatment Centers
    • American Red Cross
    • Berks Arts Council
    • Kutztown Rotary Club
    • Berks Encore
    • March of Dimes
    • Reading & Berks County YMCA
    • Reading Recreation Commission
    • Berks Community Health Center
    • Friend, Inc. Community Services
    • Hospital Central Services, Inc. & Affiliates (HCSC) Blood Center
    • Berks County Police Heroes Fund
    • Berks Visiting Nurses Association
  • The Street Medicine Program – Our ongoing commitment to one of our most vulnerable populations — those homeless and at risk of being homeless — continues to be strengthened with our Street Medicine Program. Funded by the Reading Hospital Foundation, this volunteer physician program reaches patients of all ages struggling to access care due to homelessness, low incomes and other challenges that can make it difficult to see a doctor regularly. By reaching these individuals in their environments, we can identify specific health needs, provide high quality preventive and primary care accordingly and connect them to critical case management services. As part of the International Street Medicine Community, Reading Hospital is one of the few hospitals in the nation to pioneer this valuable program.
  • Community Health Needs Assessment – A key component of our non-profit mission is to keep you healthy and well. That’s why we’re collaborating with local representatives to identify our most pressing health priorities. Over the next 12 months, Reading Hospital and an advisory board comprised of local public health, government, religious, higher education, minority and low-income representatives will conduct a formal Community Health Needs Assessment. The results will be completed and publicly available by July 1, 2019, with the implementation plan publicly available by November 15, 2019.

About Reading

Reading Hospital is a leading academic medical center recognized for advanced patient care, quality outcomes and the latest innovations in healthcare. As the seventh Best Hospital in PA (U.S. News & World Report) and the Healthgrades® Distinguished Hospital for Clinical Excellence (2014-2017), our dedicated team focuses on prevention, treatment and education to provide a variety of comprehensive services – from emergency and trauma, to acute care and post-acute rehabilitation and behavioral/occupational health services. Along with Reading HealthPlex, it is a destination for the region’s most advanced surgical and inpatient care.

Get to know us at Reading.TowerHealth.org.

Our Key Services

Cancer Care

QUICK FACTS

  • McGlinn Cancer Institute offers a complete line of clinical oncology services including: medical, radiation, gynecologic and surgical
  • Multidisciplinary Cancer Care provides patients comprehensive treatment plans personalized to patients’ specific disease, stage and overall health status
  • Multidisciplinary Tumor Board reviews cancer cases to guide all major recommendations given to patients
  • Chemotherapy in a comfortable, private bay, as well as free cold cap therapy option to reduce hair loss
  • Advanced immunotherapies and clinical trials
  • Radiation therapy technology that expedites treatment and protects healthy tissue
  • Nurse Navigators guide patients through care (making appointments and directing to family resources, including financial aid)
  • Team of board certified oncologists at the forefront of national cancer research
  • Teams of medical specialists assigned to each patient
  • Tomosynthesis (3D mammography)
  • Minimally invasive surgical options
  • Variety of support services for the mind, body and spirit – from counseling and support groups to nutrition services and massage therapy
  • Rehabilitation and personalized survivorship plans
  • Free valet service and self-parking campus-wide

RECOGNITIONS & ACCREDITATIONS

  • Accredited as a Comprehensive Community Cancer Program by American College of Surgeons Commission on Cancer
  • National Accreditation Program for Breast Cancers
  • QOPI® Certification Program
  • American College of Radiology Breast Imaging Center of Excellence

Cardiac Care

QUICK FACTS

  • Expert team of board certified physicians at Miller Regional Heart Center specially trained in robotics and minimally invasive cardiac and valve surgery
  • Cardiovascular team specially trained in TAVR (transcatheter aortic valve repair) and TEVAR (thoracic endovascular aortic repair)
  • Comprehensive range of cardiovascular services including: Coronary Artery Bypass Grafting, Catheterization, Valve Repair/Replacement, Thoracic
  • Four cardiac catheterization labs with digital imaging capabilities
  • Video-assisted thoracic surgery capabilities
  • Life-saving CardioMEMS™ technology offered
  • Electrophysiology Studies Laboratory for heart arrhythmia
  • Range of cardiac surgical capabilities at Reading HealthPlex
  • Only cardiac hybrid operating room in Berks County
  • Heart Failure Unit offers latest methods and therapies for treating heart failure
  • Community Emergency Medical Service Providers and Emergency Department Staff Cardiologists available 24 hours a day, seven days a week
  • Accredited Cardiac Ultrasound and Non-invasive Vascular Units
  • Support services for cardiovascular patients and families available
  • HeartSAFE Berks County dedicated to improve the survivability of sudden cardiac arrest victims

RECOGNITIONS & ACCREDITATIONS

  • Healthgrades Five-Star Recipient for Coronary Bypass Surgery: 3 Years in a Row (2015-2017)
  • Healthgrades Five-Star Recipient for Treatment of Heart Attack: 4 Years in a Row (2014-2017)
  • Healthgrades Five-Star Recipient for Treatment of Heart Failure: 5 Years in a Row (2013-2017)
  • Joint Commission Accredited Top Performer on Key Quality Measures for Acute MI and Heart Failure
  • Disease-Specific Certification for Heart Failure Program
  • American Heart Association Get with the Guidelines (GWTG) Gold Plus Performance Achievement Award for Heart Failure
  • American Heart Association Mission Lifeline Gold Plus Receiving Award for Heart Attack
  • NCDR Platinum Performance Achievement Award ACTION Registry-GWTG
  • NCDR Premier Status Achievement Award Acute Coronary Syndrome-GWTG
  • Blue Cross/Blue Shield Blue Distinction® Center for Cardiac Care
  • Becker’s Hospital Review: Top 100 Hospital with Great Heart Programs in Nation
  • U.S. News: Rated High Performing for Congestive Heart Failure
  • Accredited by Society of Cardiovascular Patient Care Chest Pain Center

Emergency Department

QUICK FACTS

  • Pennsylvania’s busiest single site emergency department and 11th busiest in the country
  • Recently expanded to include more than 115 treatment areas including 16 new private patient rooms
  • 64-slice CT scanner dedicated to emergency patients with traumatic injuries, stroke and other potentially life-threatening conditions
  • Expert team of board certified emergency and trauma physicians, specially trained emergency nurses and support staff
  • Trauma Center
  • Pediatrics department attends to needs of youngest patients
  • Sexual assault nurse examiners available 24/7

RECOGNITIONS & ACCREDITATIONS

  • Highmark Quality Blue Award for reducing the time between arrival and discharge or admission, and reduction in time for patients to be seen by a physician
  • Certified Chest Pain Center

General Surgery

QUICK FACTS

  • Comprehensive range of surgical services including: gall bladder removal, hernia repair, colorectal surgery, sleeve gastrectomy and gastric bypass
  • Robotic and minimally invasive surgical options available including laparoscopic surgery
  • Hybrid-capable operating suites integrating state-of-the-art imaging equipment into one operating room
  • Leader in the Northeast region for robotic bariatric surgery
  • Offers three choices for weight loss surgery (gastric sleeve, gastric bypass, duodenal switch)
  • Expert team of board certified physicians and specialists
  • Surgical suites with OR-integrated platforms
  • Patient rooms equipped with smart technology such as the GetWellNetwork®, an interactive patient education system available through bedside TVs
  • Weight Management Center support groups and live educational seminars available
  • Pre-op and post-op weight loss surgery support including diet/supplement guidelines
  • 88,000-square-foot Healing Garden and Green Roof

RECOGNITIONS & ACCREDITATIONS

  • Healthgrades General Surgery Excellence Award (2017)
  • Healthgrades Top 10% in the Nation for General Surgery (2017)
  • Healthgrades Five-Star Recipient for Treatment of Bowel Obstruction (2017)
  • Joint Commission Accredited Top Performer on Key Quality Measures for Surgical Care
  • American Society for Metabolic and Bariatric Surgery Center of Excellence®
  • Blue Cross/Blue Shield Blue Distinction® Center for Spine Surgery

Neurosciences

QUICK FACTS

  • Range of advanced neurological care services including: brain conditions, migraines/headaches, movement disorders, sleep disorders, spine conditions and stroke
  • Neocritical care unit works with Trauma Center for emergency brain or spine services coordinated by specialists trained in advanced conditions such as: aneurysms, brain and spine trauma, brain hemorrhages, meningitis, seizures and stroke
  • Rapid Response Brain Attack team with outcomes in the top 5% nationally
  • Expert team of multidisciplinary physicians, specialists and surgeons
  • Utilization Teleneurology to assess and treat patients in remote locations
  • Ability to administer intravenous t-PA
  • 24/7 neurology, neurosurgery and neuroradiology availability
  • Patients receive customized care programs focused on recovering life skills
  • Comprehensive neurorehabilitation care
  • Life After Stroke Support Unit

RECOGNITIONS & ACCREDITATIONS

  • Healthgrades America’s 100 Best Hospitals for Stroke Care 5 Years in a Row (2013-2017)
  • Healthgrades Neurosciences Excellence Award™: 4 Years in a Row (2014-2017)
  • Healthgrades Stroke Care Excellence Award™: 11 Years in a Row (2007-2017)
  • Healthgrades Top 5% in the Nation for Neurosciences: 3 Years in a Row (2015-2017)
  • Healthgrades Top 5% in the Nation for Treatment of Stroke: 11 Years in a Row (2007-2017)
  • Healthgrades Top 10% in the Nation for Neurosciences: 4 Years in a Row (2014-2017)
  • Healthgrades Top 10% in the Nation for Treatment of Stroke: 11 Years in a Row (2007-2017)
  • Healthgrades Five-Star Recipient for Treatment of Stroke: 12 Years in a Row (2006-2017)
  • Joint Commission Disease-Specific Certification as a Primary Stroke Center
  • The only Joint Commission-certified Advanced Primary Stroke Center in Berks County

OB/Neonatal Intensive Care Unit

QUICK FACTS

  • Only Level III NICU in Berks County
  • Care for babies born at less than 32 weeks’ gestation, as well as babies born with critical illness at all gestation levels
  • Full range of respiratory support and advanced imaging
  • Only NICU in Berks County to offer NICView — online webcam system giving parents the ability to monitor infants 24/7
  • Only NICU in Berks County to provide total body cooling (also known as therapeutic hypothermia)
  • Region’s only provider of maternal-fetal medicines for a vast range of conditions
  • Board certified, multidisciplinary team of physicians and highly trained team of nurses
  • CenteringPregnancy groups available
  • Lactation support services
  • Parent support groups
  • Cuddlers (hospital volunteers) on call to provide additional comfort to babies in NICU

RECOGNITIONS & ACCREDITATIONS

  • Healthgrades Five-Star Recipient for Vaginal Delivery: 2 Years in a Row (2015-2016)
  • International Board Certified Lactation Consultant® Care Award

Orthopedics

QUICK FACTS

  • Treatment for a variety of orthopedic conditions including: bone fractures, joint pain or swelling, spinal conditions, hand pain (fractures and sprains), sports injuries and injury management
  • Joint Care Center focuses on total joint replacement in a setting where patients participate in activities, receive and give support, and share goals with peers
  • Comprehensive Rehabilitation Center to increase strength, movement and independence
  • Transitional Care Center is a fully licensed skilled nursing unit with medical and rehabilitation services to assist in transition from acute care to home
  • Expert team of board certified physicians, highly skilled nurses and certified therapists
  • Minimally invasive treatment options available for knee and hip replacement
  • Continuous nerve blocks for pain management and On-Q pain relief system available to lessen pain and expedite relief
  • Outpatient services available

RECOGNITIONS & ACCREDITATIONS

  • Blue Cross/Blue Shield Blue Distinction® Center for Knee and Hip Replacement
  • Healthgrades Five-Star Recipient for Total Knee Replacement (2017)
  • Healthgrades Five-Star Recipient for Total Hip Replacement (2017)
  • Ranked #1 in Pennsylvania by ProPublica for Knee and Hip Replacement
  • Joint Commission Disease-Specific Certification in Total Hip Replacement
  • Joint Commission Disease-Specific Certification in Total Knee Replacement
  • U.S. News: Rated High Performing for Knee and Hip Replacement